Web Content Publishing

Communicating with company stakeholders and ensuring that they have access to and visibility of relevant information is vital in the current competitive environment. Cost-effective communication will help to develop long-term beneficial relationships and contribute to future organisational growth.

Within an organisation, valuable knowledge typically resides in ring-fenced information `islands', often within departmental or organisational boundaries. However, making this information more widely accessible to employees, partners, customers and other stakeholders is labour-intensive and cost prohibitive.

Using TaskCentrer's Web Content Publishing capabilities, online information can be automatically generated, published and updated according to user-defined rules.

Illustrations of how clients are using TaskCentrer's Web Content Publishing capability include:

Finance

• Publishing of KPI's
• Live customer account statements

Human Resources

• Holiday entitlements
• Company car association/details

Manufacturing

• Job status information
• Capacity levels

Customer Services

• Current queue status
• Outstanding support calls

Logistics and Operations

• Drop history
• Manifest lists

Sales and Marketing

• End-of-line items
• Inactive clients

Example channels

FTP, HTML, XML, MS Word, MS Excel, PDF and Flat file