Data Services & Integration

Organisations now require business applications that 'talk to each other' or that can be updated dynamically with credit management, sales and marketing or property details from online data services. Indeed, data or application integration has never been more fundamental to the success of today's business and the TaskCentre Business Process Management (BPM) Suite has a proven track record of addressing these challenges.

TaskCentrer bridges the gap between disparate information systems or online web services, by providing a graphical process modeller and comprehensive operating environment that either dramatically reduces, or totally eliminates the need for complex integration development. By design TaskCentrer delivers and manages process integration, ensuring that systems 'play nicely', no matter how complex the requirements.

Integration services developed through TaskCentrer include:

Finance

• Update credit scores via web services
• Lodge a payment dispute

Human Resources

• Update personnel details
• Employee payment data

Manufacturing

• New product specifications
• Changes to raw material prices

Customer Services

• Self-service ticketing
• Customer satisfaction feedback

Logistics and Operations

• Preferred delivery dates
• Undelivered/faulty materials

Sales and Marketing

• Automated unsubscribes
• Update name and address via web services

Example channels

VB Script, COM, OLEDB, ODBC and XML